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1. Double click on the Outlook Express icon on your desktop
2. After Outlook Express opens it may display 2 error messages. Press your ESC key twice to get
rid of these
3. Click on the Tools menu at the top of the Outlook Express screen and select Accounts
4. When the Internet Accounts screen opens make sure the Mail tab is selected. Click on this tab
if you are unsure if it is selected or not
5. On the Mail window there will either be no entries or you may have many different
accounts here. If you are not using Outlook Express for any other internet provider (ISP), remove the
accounts until the only one left is the one that says 'Mail (Default)'
6. Click once on the last Account in the list and select the Properties button
7. In the Name field type your name. You can leave the Organization field blank. In the Email Address
field type you login name followed by @e3.net.nz. Leave everything else that is ticked or doesn't
have any text in the field as they are
8. Click on the Servers tab at the top of this window and enter everything that you see below in the
same fields. Please enter your login name and your password in the appropriate fields. Leave the boxes
that are ticked and the boxes that are not ticked. NB: Account name is your login name only NOT
your_login@e3.net.nz
9. If you would like Outlook Express to ask you to dialup and connect to e3 if you aren't connected at
the time, click on the Connection tab and place a tick on the box that says 'Always connect to this account
using' and make sure that e3 is selected from the list below
10. Click on the OK button at the bottom of the Properties page
11. Click on the Close button on the 'Internet Accounts' screen. You are now ready to send and recieve email
If these instructions are unclear, or do not help with whatever problem you may be having, please
feel free to call our Helpdesk Team on 0800 THE NET (0800 843 638) or email us at
e3 Support Team.
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